Need to File a Complaint?
If you need to file a complaint or report a problem, there are resources available to help you in Maryland. Please look below to see which best fits your needs:
Hospitals, Nursing Homes, HMOs, Home Health Agencies and moreConcerns about the health care or treatment you received or did not receive:
The Maryland Office of Health Care Quality
Physicians and NursesIssues related to physician care are handled by the Maryland Board of Physicians (MBP). You can also find out if a complaint has been filed against your physician. You can call the MBP at 410-764-4777 or 1-800-492-6836.
The Maryland Board of Physicians
The Maryland Board of Nursing handles any complaints related to care provided by a Medication Technician (MT), Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Advanced Practice Registered Nurse (APRN). You can call the MBN at 1-888-202-9861 or 410-585-1900.
Maryland Board of Nursing
Patient BillingA billing dispute with your health care provider or a coverage dispute with your health insurance company:
The Consumer Protection Division, Health Education and Advocacy Unit of Maryland Attorney General’s Office
Note: All Maryland hospitals are required to have an appeal process in place to address patient billing concerns. If your concern is about a hospital bill, contact the finance or patient accounts office.