More detailed information about the methodology for each measure category can be found under Technical Information, About the Methods.
More detailed information about the Maryland Average Benchmark can be found under Health Plan Performance Summary.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey program is trademarked and overseen by the United States Department of Health and Human Services – Agency For Healthcare Research and Quality (AHRQ). Maryland Health Care Commission has implemented use of the CAHPS® 5.0H, Adult Health Plan Survey as part of the Health Benefit Plan Quality and Performance Evaluation System. The CAHPS® Surveys each include a myriad of survey questions designed to capture health benefit plan member perspectives on health care quality.
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Behavioral Health
2017
Antidepressant Medication Management
Follow-Up After Hospitalization for Mental Illness
Initiation and Engagement of Alcohol and Other Drug Dependence Treatment
Use of Multiple Antipsychotics in Children/Adolescents
Metabolic Monitoring for Children/Adolescents on Antipsychotics
Use of First-Line Psychosocial Care for Children/Adolescents on Antipsychotics
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Primary Care and Wellness for Children and Adolescents
2017
Adolescent Well-Care Visits
Childhood Immunization Status
Children and Adolescents Access to Primary Care Providers
Follow-Up Care for Children Prescribed ADHD Medication
Non-Recommended Cervical Cancer Screening in Adolescent Females
Immunizations for Adolescents
Weight Assessment and Counseling for Nutrition and Physical Activity for Children and Adolescents
Well-Child Visits in the First 15 Months of Life
Well-Child Visits in the Third, Fourth, Fifth and Sixth Years of Life
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Primary Care for Adults - Cardiovascular Conditions And Diabetes
2017
Comprehensive Diabetes Care
Controlling High Blood Pressure
Persistence of Beta-Blocker Treatment After a Heart Attack
Statin Therapy for Patients With Cardiovascular Disease
Statin Therapy for Patients With Diabetes
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Primary Care for Adults - General Health
2017
Adult Body Mass Index (BMI) Assessment
Adults’ Access to Preventive/Ambulatory Health Services
Colorectal Cancer Screening
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Primary Care for Adults - Musculoskeletal Disease and Medication Management
2017
Annual Monitoring for Patients on Persistent Medications
Disease-Modifying Anti-Rheumatic Drug Therapy for Rheumatoid Arthritis
Use of Imaging Studies for Low Back Pain
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Women's Health
2017
Breast Cancer Screening
Cervical Cancer Screening
Chlamydia Screening
Prenatal and Postpartum Care
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Respiratory Conditions - Adults and Children
2017
Appropriate Testing for Children with Pharyngitis
Appropriate Treatment for Children with Upper Respiratory Infection
Avoidance of Antibiotic Treatment in Adults with Acute Bronchitis
Use of Spirometry Testing in the Assessment and Diagnosis of Chronic Obstructive Pulmonary Disease
Pharmacotherapy Management of Chronic Obstructive Pulmonary Disease Exacerbation
Asthma Medication Ratio
Medication Management for Adults and Children with Asthma
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Behavioral Health
Antidepressant Medication Management
2017
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* NA means insufficient survey response (<100) to calculate a rate (CAHPS) or insufficient eligible members (<30) to report a valid rate (HEDIS)
** NR means not reported – the organization did not offer the health benefit required by the measure
*** BR means biased rate – calculated rate was materially biased
**** UN means un-audited – reported measure not required to be audited
** NR means not reported – the organization did not offer the health benefit required by the measure
*** BR means biased rate – calculated rate was materially biased
**** UN means un-audited – reported measure not required to be audited
